About This Ticket

Cannot add column type small text

by Mano0f / May 15, 2014, 7:56 am

Hello, i am having an issue adding the column type as "small text", everything else works fine. 

 

Can you please check it out? i will send  you a PM for my username and password. 

 

many thanks!

Staff

Hi there!

Thanks for creating the ticket :) Could you pls shoot me an email at [email protected] with the following details:

- the URL + user/pass
- FTP access
- cPanel or Plesk access

Thanks!

Staff

Matt here; never mind that previous email. I got your email with the login details, which were sufficient.

We had a look and got the same problem. On inspection of the result returned by the server, we found that your server is returning a rare "412 - Precondition Failed" error.

It's a pretty uncommon error, so I had to do some digging around, and found the following link (amongst others): http://100pulse.com/http-statuscode/412.jsp

After digging a bit more, I found that this is often caused by Apache's mod_security module, and this error is thrown by the server when it's seeing something it doesn't like.

Either way, I'm afraid the issue is caused by the server configuration and is not a bug in the software (executed on a different server, the code works fine). I suggest you contact your hosting provider and explain the situation to them.

Another option would be to install the application on a different server and see how it performs there.

Staff

We'll close this up for now, if you run into anything else, please feel free to create a new ticket. Thanks!